Professional Services

As healthcare’s Access Management Innovator, SCI Solutions strives to streamline how your healthcare organization and your physician offices interact with each other to deliver a superior patient experience. Two-way communication is easy with SCI’s low-risk, web-based Access Management solutions and specialized delivery implementations. Whether you want to accelerate your revenue cycle, connect with physicians, enhance scheduling staff efficiency or enable self-service options, SCI’s software as a service (SaaS) delivery model and consultative services will advance your objectives.

SCI Solutions helps you transform your Access Management processes by providing professional services that ensure your satisfaction with the outcome. SCI consultants are experts in delivering solutions that work for you. We understand the impact on your access workflow and business results and help you implement processes that streamline your operations and improve productivity. The wide-ranging impact on processes improves the patient experience, physician satisfaction and revenue management within your facilities and throughout your community reach.

Implementation Services

No one delivers speed to value like SCI. What takes legacy vendors 18 to 24 months or longer, we can do in half that time. Our healthcare specialists see to it that your organization starts benefiting quickly, smoothly and reliably.

Physician offices maintain their customary workflow and achieve painless implementations with our innovative implementation tools, including:

• The Customer Solutions Center, a customer-specific, web-based tool that puts all the system needs at your finger tips
• Standard HL7 interfaces for compliant network connections
• iWizard and iMigrate, web-based database building tools that assist customer set-up
• Comprehensive training services using web collaboration tools and instructor-led courses

Echelon Services

You may also take advantage of our optional, value-add services to ensure optimal product and system performance that continues to maximize your value and meet your particular or changing needs.

Among our variety of Echelon Services are:

• Outsourcing system management for your SCI applications
• Ongoing training to support organizations with turnover and special needs
• Cleansing your databases to identify patient duplicate files
• Complete “turnkey” implementation of your centralized scheduling and Access Management solutions

“Schedule Maximizer enables centralized scheduling by multiple people from different departments with diverse backgrounds for our many specialized services. We’ve proven you don’t have to be a clinician to schedule appointments correctly.”

Nikki W.
Manager of Central Scheduling
Mercy Cedar Rapids

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