Overview

SCI is committed to making sure everyone in your healthcare organization benefits from the advanced Access Management capabilities that result in improved physician loyalty, patient satisfaction and revenue acceleration. We make it our business—our passion—to adhere to a philosophy bent on shaping the future of the industry we serve.

Founded in 1999, SCI Solutions introduced a breakthrough Software as a Service (SaaS) healthcare scheduling application in 2000. Originally known as scheduling.com, the company brought web-native technology and a dramatically new business model to healthcare—as the first to offer effective enterprise solutions via the internet. SCI has since evolved its core technology and acquired complementary offerings to better support healthcare’s critical Access Management and Revenue Cycle processes right from the start.

Because of a sole focus on solutions for Patient Access, an innovative delivery approach and deeper functionality, SCI provides benefits to health systems that surpass those offered by legacy HIS systems. Affordable, subscription-based solutions and proven web-based technologies deliver incredible speed to value—in weeks, rather than months.

Our record of innovation continues just as the importance of the role of patient access elevates. In 2011, SCI offered healthcare another competitive option with the launch of self-service capabilities incorporated into patient check-in kiosk automation. Previously, SCI had kicked its successful solutions up a notch by tightly integrating ordering and scheduling functions to create a single workstation solution that matches physician orders with patient appointments.

To support the highest standards in Access Management, more than one-third of SCI employees have earned NAHAM’s prestigious Certified Healthcare Access Manager (CHAM) certification. This is the same rigorous credentialing earned by senior managers directing Access Management in healthcare systems across America.

SCI’s best practice suite of solutions generates significant benefits for a growing number of integrated delivery networks, helping 400 plus healthcare delivery systems, ambulatory clinics, imaging centers and affiliated physicians improve customer service, maximize resources, accelerate revenue cycles, and strengthen physician relationships.

SCI has built an award-winning tradition:

• In 2011, SCI was awarded a Platinum Award from the MarCom Awards for the Arrival Manager introduction video.
• In 2011, SCI Solutions was awarded a Merit Award for the January 2001 Webinar from the Web Health Awards.
• In 2010, SCI was awarded a patent for Order Facilitator from the US Patent Office.
• SCI Solutions was selected as a 2010 Merit Award winner in the Annual Healthcare Advertising Awards for our Innovations in Access Management.
• By 2010, more than 30 percent of SCI employees had earned their CHAM certification.
• eHealthcare Leadership Gold Awards in 2010 recognized SCI for outstanding healthcare Web portals for consumers and healthcare professionals for best Consumer-Focused Self-Service.
• In 2009, SCI Solutions was honored with three eHealthcare Leadership Awards for its Consumer Portal self-scheduling application for Best eBusiness Site (Gold), Best Overall Internet Site (Gold) and eHealthcare Organizational Commitment (Finalist.)
• SCI Solutions was honored in 2009 with a Merit Award from Web Health Awards for the Order Facilitator product.
• In 2009 SCI won top honors (Platinum) from the MarCom Awards for Innovations in Access Management and a Gold Award for the NAHAM National Tradeshow Exhibit.
• In 2008, the SCI Marketing Team won top honors (Platinum) for the Innovations in Access Management.
• In 2008, SCI Solutions was Awarded 2nd Place for "Best Web Tool Promoting Community" by Consumer Health World
• In 2007, Consumer Health World honored SCI Solutions Order Facilitator® product with 2nd Place in the category "Best Technology Innovation for Continuum of Care.”
• Strategic Health Care Communications honored SCI Solutions’ Order Facilitator in 2006 with its e-healthcare Leadership Award in the area of Business/Process Improvement Applications or Products.
• For additional information pertaining to awards won prior to 2005, please contact us.

Today, SCI’s powerful suite of solutions, Order Facilitator, Schedule Maximizer, Revenue Accelerator and Arrival Manager, are transforming the way healthcare delivers a superior patient experience, stronger physician ties and a more rapid revenue cycle. At every point, from physician order submission to patient self check-in, SCI streamlines the entire Access Management process to enhance hospital competitiveness.

SCI Solutions' corporate headquarters are in Campbell, CA with divisions in Atlanta, Pensacola, Seattle and Tucson. If you wish further information, please contact us.

“SCI's rules-based software is easy to learn and maintain in terms of building resources. It is also portable across systems. Because health systems and different facilities require different rules, we can pinpoint the needs for each customer/facility and build software for them using the rules and questions.”

John P.
System Manager
Riverside Health Systems

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