SCI Solutions Partners with Erlanger Health System to Provide Comprehensive Access Management Solutions
Access Management Vendor Wins Contract to Streamline Orders, Scheduling and Revenue Processes
Los Gatos, Calif. and Chattanooga, Tenn. – October 10, 2006 –SCI Solutions, the premiere Access Management solution provider for healthcare, today announced it has signed a contract with Erlanger Health System for its total Access Management product suite comprised of Schedule Maximizer, Revenue Accelerator and Order Facilitator. Schedule Maximizer is SCI's intelligent scheduling application that streamlines access, maximizes scarce resources, performs advanced pre-registration and enables web self-scheduling. Revenue Accelerator is SCI's pre-encounter workstation that incorporates revenue cycle tools to streamline pre-registration, prepare patients for arrival and expedite service delivery. Order Facilitator is SCI's award-winning, Internet-based, web solution for automating orders for hospital services from community physicians.
Erlanger Health System, located in Chattanooga, Tennessee is a non-profit, academic teaching center affiliated with the University Of Tennessee College Of Medicine. Comprised of five Tennessee-based medical campuses, Erlanger is licensed for 818 acute-care beds and 50 long-term care beds serving patients from 50 counties within a 150-mile radius. Under the terms of the agreement, Erlanger will deploy SCI's products to include Schedule Maximizer: (Patient and Resource Scheduling, Appointment Reminders, Consumer Portal and Provider Portal); Revenue Accelerator: (Enterprise Appointment Repository, Schedule Viewer, Financial/Workflow Rules Engine, Intelligent Worklist, Pre-registration with Patient and Account-level Integration, "Smart" Eligibility, Medical Necessity, Eligibility Verification, Referrals and Authorizations, Integrated Consumer Web-Pre-Registration); Order Facilitator: (Outpatient Order Entry, Integrated Medical Necessity Checking and Electronic Physician Signature, Physician-to-Physician Referral System).
According to Tammy Wood, Associate Director of Patient Access at Erlanger, "We are a medical center that handles more than 300,000 patient visits a year and we wanted to improve our registration, scheduling and physician ordering/referral processes to make them more physician and patient-friendly as well as more efficient." She added, "A key factor in our selection of SCI Solutions was their physician service tools that will help us reach our goals of improved patient and physician satisfaction to create the ideal customer experience."
Britt Tabor, Erlanger's CFO stated, "We thoroughly evaluated several other highly-rated vendors, but SCI Solutions ASP-delivered Access Management products rose to the top based on their superior functionality and intelligent workflow capabilities which will enable us to utilize improve efficiencies without the typical up front costs of a client-server solution."
Added John Holton, CEO, SCI Solutions, "We are pleased with the opportunity to provide our full suite of advanced Access Management solutions to help Erlanger streamline their administrative processes, improve their patient and provider satisfaction, expedite access to patient care delivery and improve their revenue cycle."
About SCI Solutions
SCI Solutions is transforming healthcare Access Management with products and services that facilitate the efficient and secure exchange of clinical and financial information between patients, physicians and healthcare facilities. SCI provides a variety of applications and self-service portals that help physicians and patients interact easily and at their convenience for many of their access-related needs. From a hospital's clinical departments, to its financial executives, to its physicians SCI improves their effectiveness while making the patient's service experience first class.
Founded in 1999, SCI Solutions is headquartered in the Silicon Valley, Calif. with additional offices in Tucson, Ariz., Pensacola, Fla. and employees throughout the United States. For more information about SCI Solutions, visit www.scisolutions.com.
About Erlanger Health System
Erlanger is a non-profit, academic teaching center affiliated with the University Of Tennessee College Of Medicine. Erlanger is a Level-One Trauma Center and for adults. It also includes a Level-One Children's hospital and is the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. For more information about Erlanger Health System, visit www.erlanger.org.
client quote:
“Because of SCI we enjoy stronger and increased physician loyalty and increased volume of services. It’s a key component of our relationship building program.”
Chip McCoy, Clinical Systems Analyst
Baptist Health of Northeast Florida
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