Access Management Vendor Wins Contract to Streamline Orders, Scheduling and Revenue Processes
Los Gatos, Calif. and Rockledge, Fla. – October 9, 2007 – SCI Solutions, the premiere Access Management solution provider for healthcare, today announced it has signed a contract with Health First Inc. for its total Access Management product suite comprised of Schedule Maximizer®, Revenue Accelerator® and Order Facilitator®. Schedule Maximizer is SCI's intelligent scheduling application that streamlines access, maximizes scarce resources, performs advanced pre-registration and enables web self-scheduling. Revenue Accelerator is SCI's pre-encounter workstation that incorporates revenue cycle tools to streamline pre-registration, prepare patients for arrival and expedite service delivery. Order Facilitator is SCI's award-winning, Internet-based, web solution for automating orders for hospital services from community physicians.
Health First Inc., located in Brevard County, FL is comprised of three not-for-profit hospitals—Cape Canaveral Hospital in Cocoa Beach, Holmes Regional Medical Center in Melbourne, and Palm Bay Community Hospital in Palm Bay. Under the terms of the agreement, Health First will deploy SCI's products to include Schedule Maximizer: (Patient and Resource Scheduling, Appointment Reminders, Consumer Portal and Provider Portal); Revenue Accelerator: (Enterprise Appointment Repository, Schedule Viewer, Financial/Workflow Rules Engine, Intelligent Worklist, Pre-registration with Patient and Account-level Integration, "Smart" Eligibility, Medical Necessity, Eligibility Verification, Referrals and Authorizations, Integrated Consumer Web-Pre-Registration); and Order Facilitator: (Outpatient Order Entry, Integrated Medical Necessity Checking and Electronic Physician Signature, Physician-to-Physician Referral System).
According to Richard Rogers, Vice President/CIO of Health First, "Our patient access and revenue cycle teams executed a comprehensive evaluation and vendor selection process. SCI Solutions was selected as our Access Management solution partner based on their advanced technology, integrated and feature rich application suite, and a reputation for superior service delivery in our industry."
Michelle Fox, Manager of Patient Access at Health First added, "As an organization we set three goals for our patient access department: 1) Improve the ease of accessing services at Health First; 2) Enhance the working relationships between clinical and support departments; and 3) Ensure that proper information is obtained for optimal and appropriate reimbursement. " She continued, "We felt strongly that we needed a single system that would allow our Patient Service Representatives to accomplish all of these tasks. After thoroughly reviewing a variety of patient access products and companies, we selected SCI Solutions as our strategic partner."
Added John Holton, CEO, SCI Solutions, "We are pleased with the opportunity to provide our full suite of advanced Access Management solutions to help Health First streamline their administrative processes, improve their patient and provider satisfaction, expedite access to patient care delivery and improve their revenue cycle."
SCI Solutions is transforming healthcare Access Management with products and services that facilitate the efficient and secure exchange of clinical and financial information between patients, physicians and healthcare facilities. SCI provides a variety of applications and self-service portals that help physicians and patients interact easily and at their convenience for many of their access-related needs. From a hospital's clinical departments, to its financial executives, to its physicians SCI improves their effectiveness while making the patient's service experience first class.
Founded in 1999, SCI Solutions is headquartered in Los Gatos, Calif. with additional offices in Tucson, Ariz., Pensacola, Fla. and employees throughout the United States. For more information about SCI Solutions, visit www.scisolutions.com.
Health First, a local not-for-profit health system, was formed in 1995 with the joining of three hospitals: Cape Canaveral Community Hospital, Holmes Regional Medical Center and Palm Bay Community Hospital. A fourth hospital, Viera Hospital, is planned for completion in 2010. Today, the Health First system includes Health First Health Plans, Health First Physicians, home health and hospice services, three Pro-Health & Fitness Centers, the Health First Aging Institute, outpatient clinics and diagnostic services. Health First's mission is to positively change the health and well-being of community members through excellent and compassionate health care. For additional information, visit www.health-first.org.
“Because of SCI we enjoy stronger and increased physician loyalty and increased volume of services. It’s a key component of our relationship building program.”
Chip McCoy, Clinical Systems Analyst
Baptist Health of Northeast Florida
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