Overview

For the past decade, SCI Solutions has been a thought leader in the area of patient Access Management, the ongoing processes of gathering and distributing information necessary for scheduling, registration, clinical workflow, billing and revenue management, and involving the exchange of clinical and financial data between patients, community physicians and healthcare facilities. Applying our uniquely knowledgeable perspective, based on years of experience and focus, we have demonstrated that certain key functions within the hospital are intricately linked and can’t or shouldn’t be treated in an isolated way. Addressed in context, these operational areas can be optimized for the benefit of all involved—doctors, hospital staff, and consumers.

Access Management has been SCI’s sole focus since our inception. We’ve dedicated our business to helping healthcare organizations realize the far-ranging impact of effective Access Management. We’ve automated the entire process from start to finish, offering affordable, best-in-class physician ordering, scheduling and revenue cycle management solutions to the hospital-based healthcare marketplace. And we will continue our record of innovation in the years ahead.

SCI Solutions is proud to be among the first to recognize the importance of this discipline, and we are proud to help hospitals nationwide benefit from best-practice Access Management.

The six R’s of Access Management and benefits they provide:

1. Revenue cycle starting before the patient arrives
   • Manages pre-registration activities with efficiency that improves the patient experience
   • Parallel processing efficiently captures all revenue cycle information
2. Reimbursement expedited with complete, accurate billing information
   • Nothing is overlooked from beginning to end
   • Cleaner claims submission and fewer reworks
3. Resource utilization optimized with better scheduling and workflow
   • No lost orders, even for multiple facilities
   • Fewer no-shows and last-minute cancellations
   • Whether scheduling is centralized or de-centralized
4. Real-time updates and patient reminders improve communications
   • Strengthens physician loyalty with easy order submission and appointments
   • Enhances consumer satisfaction with personalized notice and no-surprises visits
5. Rules-enforcement across healthcare facilities, functions and professionals
   • Works the way you want it to with your rules
   • Efficient processing streamlines workflow and productivity
   • Shortens access staff training with built-in rules-based guidance
6. Reach out and connect to affiliated physicians in the community
   • Eliminating office disruption about lost orders and medical necessity
   • Enhancing patient care through self-service scheduling
   • Better self-service for consumer patients

Healthcare is changing and SCI is determined to stay in the forefront. Our grasp of the new challenges of your consumer-driven marketplace drives us to continue to provide innovative Access Management solutions that improve customer service satisfaction, tighten your links with community physicians and their patients, and streamline your hospital’s patient experience.

How you Benefit from Effective Access Management

“In only four short years, SCI has impacted our facility by streamlining the scheduling process, increasing revenue and strengthening patient, physician and staff satisfaction.”

Addy R.
Director of Patient Scheduling
Torrance Memorial Medical Center

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