| Downloading the podcasts: The podcast files are .m4v format. This is an iPod and iPhone format. These files can also be played in iTunes. To save the files to your computer, simply right click on the link "click here to download" and choose "Save Target As" or "Save Link As". |
Sometimes You Have to Fight for What’s Right |
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First Class Patient Access – Using Access Management to bring the “Ritz-Carlton” standards to healthcare |
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Achieving the Goal of One-Call for All in Patient Access |
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Delivering Outstanding Customer Service and How to Handle Dissatisfied Patients |
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Advancements in Scheduling: Centralizing, Outsourcing and Self-Scheduling |
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What Drives Patient and Provider Satisfaction? Portals are the Key! |
“With SCI we reduced our lab monthly denials from $23,000 to 0, and increased utilization from 400 average orders a month to 3,230, as well as improved patient, physician and staff satisfaction.”
Eisenhower Medical Center
| Sign up for a free Webinar | |
| Watch our 3-minute PowerView summary | |
| Request an SCI Patient Access consultation | |
| Put the SCI Superheros to work for you |