Schedule Maximizer & Scheduling System | SCI Solutions

Centralize scheduling to gain competitive advantage

Use our 10-Point Best-Practice Checklist — based upon the experiences of hundreds of leading U.S. hospitals and health systems — to understand the order management, patient scheduling, and front-end revenue cycle building blocks needed for successful centralized patient access

The latest release of SCI Schedule Maximizer adds powerful new capabilities to our rules-based, enterprise healthcare scheduling platform. It delivers significant value aligned with two major care coordination themes — market-based scheduling services for large multi-location healthcare organizations and enhanced "to-do list" management, so nothing leading up to a patient's arrival falls through the cracks. With Schedule Maximizer, health systems differentiate themselves in the eyes of patients and referring providers by providing convenient, centralized patient access with just one number to call, and a unified brand and workflow across all access points. 

How Schedule Maximizer
Can Help You

Streamline patient access

For large, multi-region health networks and community-based health systems alike, Schedule Maximizer fully automates the healthcare scheduling process for your teams or central call center with robust electronic orders and referrals, integrated revenue cycle checks, and sophisticated rules-based scheduling. Bring your team together with one consolidated view across all scheduling activities and locations in your network. 

Increase volume and revenue

Stand out in your market and increase patient volumes with provider and patient self-service. Increase collections and reduce denials by ensuring medical necessity is met, insurance is validated, and authorizations and referrals are obtained prior to the scheduled appointment. And optimize your resource utilization across all locations and departments.

Elevate patient and provider experiences

Make access for patients and providers more convenient with centralized, health system-wide scheduling. Allow them to book the earliest appointment at the location of their choosing, anywhere in the health system. Eliminate the paper chase and time spent on the phone. And ensure patients are treated quickly and accurately.

5 Great Features of Schedule Maximizer

1. Embedded Conditional Logic and Rules: Expertly guide schedulers, referring providers or patients through even the most complex scheduling process for any service to assure correct scheduling every time.

2. Electronic "To Do" Lists or Worklists: Ensure that nothing falls through the cracks — from providing an interpreter to patient prep instructions to insurance authorization — leading up to the patient's arrival for their scheduled appointment.

3. Appointment Reminders: Reduce no-shows with automatic patient reminders via voice, text, letter and/or email, based on patient preferences.

4. Front-End Revenue Cycle Management: Increase collections while reducing denials and write-offs with account management, pre-registration, medical necessity checking, insurance validation, and integrated Insurance Processing and Authorization Services.

5. Consumer and Provider Self-Service: Confidently allow patients and referring providers to schedule, reschedule or cancel appointments online any time 24/7 from any device.

Overview

“I wanted a seamless system where we can schedule, collect, check insurance, financially counsel, and send an appointment reminder — anything we needed to do before the patient’s service with one call.” Michelle Fox, Director Patient Access, Health First

What makes Schedule Maximizer a market leader?

Powerful rules, workflows, and analytics 

Our industry-leading, embedded rules and workflows engine expertly guides schedulers (as well as patients and referring provider practices) through scheduling for any service, no matter how complex. Prompts ensure scheduling is completed correctly and efficiently according to the clinical and operational requirements of your providers, payers, departments, and facilities. Intuitive worklists ensure that all tasks are completed prior to a scheduled appointment and nothing falls through the cracks. And first, second, and third next-available appointment analytics gives you immediate visibility into scheduling efficiency to optimize access without creating excess system capacity.

Cloud-based, EHR-agnostic solution

Schedule Maximizer is the industry’s first and most powerful cloud-based, enterprise healthcare scheduling platform. Further, the SCI technology platform connects health systems with both owned and independent providers, regardless of disparate EHR systems — all without burdening IT staff or adding to capital budgets. It's a fast, low-risk way to present a unified brand to your market.

Robust scheduling options

A highly flexible tool, Schedule Maximizer adapts to centralized, decentralized, or hybrid patient access models in large or small, for-profit and not-for-profit health systems. Centralized scheduling improves efficiency, offers patients and provider offices one number to call, and accelerates your revenue cycle. And with self-service, patients and referring provider offices gain convenient 24/7 access, while improving your health system’s productivity.

Automated communications

Schedule Maximizer improves efficiency and reduces patient no-shows with automated reminders. Take patient preferences into account with voice, text, letter, and email options. Also enjoy the ability to remind patients to schedule reoccurring appointments and to contact a physician to reschedule a missed appointment.

Insurance processing and authorization services

Automated processes deliver accurate and complete authorizations directly within Schedule Maximizer to accelerate the care process, reduce administrative tasks, lower operational costs, streamline appropriate payment, and enhance the patient access experience.

Put Schedule Maximizer to work for you Let's Talk

Featured
Resources

Data Sheet: Improving Patient Access Using NAHAM AccessKeys and SCI Solutions
Data Sheets Data Sheet: Improving Patient Access Using NAHAM AccessKeys and SCI Solutions

As a leader in patient access and care coordination, SCI Solutions hel...

Read More
How Houston Healthcare Improved KPIs with Centralized Patient Access
Webinars How Houston Healthcare Improved KPIs with Centralized Patient Access

Watch this 30-minute webinar recording to learn how Houston Healthcare...

Read More
Infographic: Centralized Patient Access 10-Point Checklist for Success
Data Sheets Infographic: Centralized Patient Access 10-Point Checklist for Success

Based upon real-world best practices from leading health systems, ther...

Read More
Checklist: Centralized Patient Access Checklist for Success
Data Sheets Checklist: Centralized Patient Access Checklist for Success

Based upon the experiences of hundreds of U.S. hospitals and health sy...

Read More
Solution Brief: Market-Based Scheduling
Data Sheets Solution Brief: Market-Based Scheduling

Market-Based Scheduling from SCI Solutions provides health systems wit...

Read More
Data Sheet: Centralized Patient Access
Data Sheets Data Sheet: Centralized Patient Access

Centralizing the patient access function gives health systems a consis...

Read More
Why Front-End RCM Matters to the Patient Experience
Webinars Why Front-End RCM Matters to the Patient Experience

This 30-minute session featuring HFMA and NAHAM Fellow, Carmen Voelz, ...

Read More
Infographic: Why Centralized Patient Access Matters for an Ideal Patient Experience
Data Sheets Infographic: Why Centralized Patient Access Matters for an Ideal Patient Experience

As patients become more accustomed to taking care of so many things on...

Read More