Clinical Administrators credit SCI capabilities for increasing departmental utilization, productivity and outpatient service satisfaction.
CEOs appreciate the competitive advantages SCI enables by making it easier for physicians and consumers to work with their organization.
CFOs value how SCI accelerates the revenue cycle, tying it directly to patient scheduling and physician ordering processes right from the start.
CIOs welcome a best-of-class Access Management solution that snaps on to their HIS with no impact on scarce technical resources.
How Patient Access Directors Benefit
As a Patient Access Director, you’re juggling quite a load. It’s up to you to accomplish key hospital goals—efficient physician office communication, smooth scheduling, complete pre-registration, timely patient reminders and service-oriented arrival management. And in today’s difficult economic environment, there’s an increasing need for you to tie these processes directly to the revenue cycle.
In short, it’s on your plate to manage the vital functions that keep consumers, physicians, clinical department heads and top management—happy.
So how do you achieve this tall order? How do you support your Access Management strategy—and keep your sanity? SCI provides the solutions, allowing patient access directors like you to achieve the seemingly impossible—patient access success—right from the start.
SCI Solutions Speaks to Your Pain
Our advanced Access Management solutions help minimize your daily frustrations, like phone tag, no-shows and dropped details. We provide the automation that helps you address key management issues, such as staff turnover and long training schedules. SCI’s web-based software and services address the small things that often consume your workday hours and keep you from pursuing more strategic projects.
Direct Effect
With SCI, your patient access workflow runs more smoothly, producing a positive effect on your staff’s productivity, your patient’s satisfaction levels, and your hospital’s financial health.
- Automated office communications eliminate lost or illegible orders.
- Medical necessity and eligibility verification prior to visit ensure authorized payments.
- Pro-active workflow processes keep details from falling through the cracks.
- Sophisticated rules-based scheduling jumpstarts pre-registration.
- Notifications and prep instructions assure patients “no surprises” at time of visit.
- Automated patient reminders help maximize utilization and reduce no-shows.
- Works with your HIS and builds accessible appointment repository with real-time updates.
- Smart eligibility verification improves productivity.
- Ordering and scheduling workflow align with revenue cycle management process.
- Automated arrival processing shortens patient wait times.
client quote:
“SCI Solutions streamlined our entire access process without overlooking anything. But best of all—no more phone tag.”
Patient Access Director, 310-bed private facility in southeastern Virginia
