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How Houston Healthcare Improved KPIs with Centralized Patient Access

Posted on August 23, 2017

Watch this 30-minute webinar recording to learn how Houston Healthcare implemented a centralized patient access function across multiple facilities that not only allows patients to be scheduled quickly at the most convenient location, but also enables the patient access team to meet or exceed key organizational KPIs every month....

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Infographic: Centralized Patient Access 10-Point Checklist for Success

Posted on June 29, 2017

Based upon real-world best practices from leading health systems, there are ten key building blocks you need to create a consumer-centric patient access experience and build a stronger network with your referring providers. Get the Infographic for a summary or read the Full Checklist for details.  Download the Infographic  or  Download the Full Checklist...

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SCI Solutions Enhances Patient Scheduling Platform with Capabilities to Support Large-Scale, Multi-Location Operations

Posted on June 18, 2017

SCI Solutions announces the addition of powerful new capabilities to its rules-based, enterprise healthcare scheduling solution, Schedule Maximizer®. This much-anticipated upgrade delivers significant value aligned with two major care coordination themes — market-based scheduling services for large multi-location healthcare organizations and enhanced worklist management that supports the security needs of complex scheduling environments. V...

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Checklist: Centralized Patient Access Checklist for Success

Posted on June 13, 2017

Based upon the experiences of hundreds of U.S. hospitals and health systems, we’ve compiled this best-practice checklist for the key order management, scheduling, and front-end revenue cycle building blocks needed to effectively implement and maintain a centralized patient access function. Read the Full Checklist for details for get the Infographic for a summary.  Download the Checklist  or  Download the Infographic...

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Solution Brief: Market-Based Scheduling

Posted on June 13, 2017

Market-Based Scheduling from SCI Solutions provides health systems with the technology platform and advanced features they need to simplify and streamline the patient access experience for hospital and physician services across any sized market. Download the Solution Brief...

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Infographic: Why Centralized Patient Access Matters for an Ideal Patient Experience

Posted on May 25, 2017

As patients become more accustomed to taking care of so many things online, it's more important than ever to provide a convenient patient access experience for patients. This infographic highlights the five stages of frustration patients experience today and the five stages of satisfaction they experience when patient access is centralized. Download the Infographic...

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Infographic: Why Centralized Patient Access Matters for an Ideal Provider Experience

Posted on May 25, 2017

As healthcare organizations compete for business from referring providers, it's more important than ever to provide a convenient experience for providers and their patients. This infographic highlights the five stages of frustration providers experience today and the five stages of satisfaction they experience when patient access is centralized. Download the Infographic...

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Article: Missed Appointments Cost the U.S. Healthcare System $150B Each Year

Posted on May 25, 2017

In her article published in Health Management Technology magazine, Jamie Gier, Chief Marketing Officer, SCI Solutions, explains that the total cost of missed healthcare appointments in the United States every year is an astronomical $150 billion. She highlights three tips for health systems to address costly missed appointments, including providing a streamlined patient experience for booking appointments, maximizing capacity ...

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Health First Panel: Streamline Orders and Scheduling Across Your Network

Posted on March 13, 2017

Health First realizes big benefits, including a 20% reduction in call volumes, from a highly efficient process that integrates orders/referrals, insurance authorizations and scheduling end to end. Highlights: Patient-centric, one-call-for-all schedulingFast, accurate electronic orders using GE Centricity integration Optional online self-scheduling for physicians and patients – resulting in 20% lower call volumes ...

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Navigating Population Health and Care Coordination: Points of Intersection

Posted on May 25, 2016

Managing patients effectively and economically while offering unparalleled customer service is a priority for health systems today as they fight for a competitive advantage. Understanding the differences between population health management and care coordination will help health systems develop strategies to achieve these goals. Read more in Population Health News...

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Why CEOs and CMOs Should Care About Patient Access

Posted on July 05, 2015

Businesses, including health systems, make considerable investments in marketing to attract and retain clients. But what good is this effort if we don't make it easy for clients to do business with us and get premium value for what they purchase? Read the article in Becker's Hospital Review ...

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