White Paper: Acquiring and Retaining Patients Throughout the Care Continuum in the Age of Digital Patient Engagement

Posted on: May 31, 2019

White Paper: Acquiring and Retaining Patients Throughout the Care Continuum in the Age of Digital Patient Engagement
Author Maria Meredith Director, Marketing & Communications

Today’s consumers have very specific expectations for how their interactions with healthcare should work. Those within a health system tasked with improving the patient experience understand that success is about much more than a better website or a new app. It’s about acquiring and then keeping patients for a lifetime – turning them into brand loyalists who will, in turn, send more patients and family members to the health system over time. What’s more, it’s about ensuring that the health system is positioned to thoughtfully engage patients in a unified way across all clinical, financial and operational processes, from scheduling and access, to care coordination and patient treatment plan adherence, to insurance and payment collection. Read the white paper to learn how to create comprehensive view of the patient experience that encompasses every touchpoint across the system – beyond the walls of the hospital, beyond patient portals, and beyond flashy new apps.

Download the White Paper