RWJBarnabas Health Delivers Positive Patient Experiences with Streamlined Access Across Services and Campuses

Posted on: April 09, 2018

RWJBarnabas Health Delivers Positive Patient Experiences with Streamlined Access Across Services and Campuses
Author Maria Meredith Director, Marketing & Communications

Watch the recorded webinar presented by Danielle Pieloch, Corporate Administrative Director for Access Management, RWJBarnabas Health (NJ), to learn how they transitioned from multiple decentralized call centers to a single integrated platform with a centralized call center. As health systems across the country continue to merge and expand – like RWJBarnabas Health – the ability to standardize and centralize the patient scheduling and access function becomes increasingly important. Find out how they created an easy and convenient patient experience with streamlined access to hospital and physician services, efficiently managed medical referrals and automated insurance authorizations across all hospital campuses.