SCI Solutions' Mobile Self-Scheduling Application Helps Charlotte Radiology Triple Self-Scheduled Screening Mammogram Appointments

Posted on: February 17, 2020

SCI Solutions' Mobile Self-Scheduling Application Helps Charlotte Radiology Triple Self-Scheduled Screening Mammogram Appointments
Author Maria Meredith Director, Marketing & Communications

SCI Solutions, in partnership with Charlotte Radiology, a US Radiology Specialists practice and one of the largest radiology groups in the country, announced significant patient adoption of the SCI mobile outpatient self-scheduling application, an integral component of SCI’s digital patient experience solution. In the first five months after going live with a multi-channel campaign linked with the new self-scheduling application, Charlotte Radiology dramatically increased appointment volume through the mobile self-scheduling experience. The number of screening mammogram appointments scheduled through the new application increased more than 300 percent compared to the previous patient portal self-scheduling option with a corresponding reduction in incoming call volume through the call center.

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