Client Featured

McLeod Health Wins Patients and Providers with Convenient Access Experiences

Posted on November 26, 2018

Watch the 30-minute recorded webinar to learn how your organization can centralize and optimize patient access workflows, featuring Kelvin Young, AVP of Patient Access, McLeod Health. You'll learn McLeod's best practices for: Optimized scheduling workflows that increased scheduled procedures by 14% while reducing call volume and duration; efficient provider self-service scheduling for approximately 20% of procedures; and faster response times and...

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RWJBarnabas Health Delivers Positive Patient Experiences with Streamlined Access Across Services and Campuses

Posted on April 09, 2018

Watch the recorded webinar presented by Danielle Pieloch, Corporate Administrative Director for Access Management, RWJBarnabas Health (NJ), to learn how they transitioned from multiple decentralized call centers to a single integrated platform with a centralized call center. As health systems across the country continue to merge and expand – like RWJBarnabas Health – the ability to standardize and centralize the patient scheduling and access func...

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How Maimonides Medical Center Centralized Patient Scheduling in a Multi-EHR Environment

Posted on January 08, 2018

Watch on demand to learn how Maimonides Medical Center, a 711-bed tertiary hospital in Brooklyn, N.Y., with ten ambulatory sites and 49 faculty practices, transitioned from five separate EHR scheduling environments to a single platform and a centralized call center. In this session, Nancy Daurio, CNIO and VP of IT, will discuss how Maimonides gained significant benefits by standardizing scheduling workflows, optimizing resource utilization, and d...

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