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Posted on February 17, 2020
SCI Solutions, in partnership with Charlotte Radiology, a US Radiology Specialists practice and one of the largest radiology groups in the country, announced significant patient adoption of the SCI mobile outpatient self-scheduling application, an integral component of SCI’s digital patient experience solution. In the first five months after going live with a multi-channel campaign linked with the new self-scheduling application, Charlotte Radiol...
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Posted on January 10, 2020
SCI Solutions acquired Tonic Health, a broadly deployed SaaS-based digital self-service technology platform widely used by patients to complete intake forms, check-in for appointments, self-report outcome measures and make payments. The combination of SCI’s market-leading digital engagement platform, including patient scheduling, referral management, revenue cycle workflow automation, and patient self-care management, with Tonic’s flexible automa...
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Posted on June 26, 2019
SCI Solutions announced the next release of its market-leading enterprise patient scheduling solution, Schedule Maximizer®, further expanding its mobile patient self-service scheduling offering, the SCI Digital Patient Engagement Platform. This major release supports health system goals of delivering convenience for patients seeking to digitally engage with their providers, while smartly managing resources and costs. The solution positions health...
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Posted on May 31, 2019
Today’s consumers have very specific expectations for how their interactions with healthcare should work. Those within a health system tasked with improving the patient experience understand that success is about much more than a better website or a new app. It’s about acquiring and then keeping patients for a lifetime – turning them into brand loyalists who will, in turn, send more patients and family members to the health system over time. What...
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Posted on May 30, 2019
As consumer expectations continue to evolve with the proliferation of services like Uber, Airbnb, and Amazon, it’s not surprising that your patients want the same level of convenience when interacting with your health system and booking appointments. At the same time, your organization works hard to attract new patients via seminars and classes. Learn the four ways today's hospital marketers are using a branded virtual front door compet...
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Posted on May 30, 2019
Today's consumers expect their interactions with your health system to be convenient and consistent. From finding a provider to booking an appointment to completing registration and consent forms online, patients expect an outstanding digital experience. At the same time, your organization works hard to attract new patients through service line, seminar and education promotions. Learn the five keys ways your health system...
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Posted on April 19, 2019
Meet rising patient expectations for healthcare to work like online consumer services like Uber, Airbnb and Amazon. The SCI Digital Engagement Platform creates a virtual front door to your health system. It is the healthcare organization's competitive edge – a convenient, consumer-friendly, full-circle patient acquisition and engagement platform that makes it easy for consumers to choose them for their healthcare needs.
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Posted on November 26, 2018
Watch the 30-minute recorded webinar to learn how your organization can centralize and optimize patient access workflows, featuring Kelvin Young, AVP of Patient Access, McLeod Health. You'll learn McLeod's best practices for: Optimized scheduling workflows that increased scheduled procedures by 14% while reducing call volume and duration; efficient provider self-service scheduling for approximately 20% of procedures; and faster response times and...
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Posted on September 21, 2018
Patients have come to expect that their preferred hospital or health system will provide convenient, mobile self-scheduling. Patients want to easily book healthcare appointments online with their providers anytime, from any device — and they don't want to hassle with downloading and managing an app. Given that online outpatient appointment scheduling can make or break patient retention for 61 percent of patients, learn the eight key req...
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Posted on April 09, 2018
Watch the recorded webinar presented by Danielle Pieloch, Corporate Administrative Director for Access Management, RWJBarnabas Health (NJ), to learn how they transitioned from multiple decentralized call centers to a single integrated platform with a centralized call center. As health systems across the country continue to merge and expand – like RWJBarnabas Health – the ability to standardize and centralize the patient scheduling and access func...
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Posted on April 04, 2018
SCI Solutions announced it has acquired DatStat, a leading provider of patient engagement and digital health tools. The combination of SCI’s market-leading patient scheduling, referral management and revenue cycle software with DatStat’s digital self-service tools for pre-visit preparation, secure messaging, visit summaries and care plans, creates a complete patient access and engagement solution for patients to conveniently connect with their ca...
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Posted on February 02, 2018
Houston Healthcare implemented SCI's Provider Network Manager and Schedule Maxmizer solutions to support centralized patient access across multiple facilities. Patients and providers alike appreciate fast, convenient scheduling at the most convenient location. What's more, they achieved significant improvements to their KPIs: Point of service collections increased 26%; denials due to lack of insurance authorization decreased 5%; and key pati...
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Posted on January 08, 2018
Watch on demand to learn how Maimonides Medical Center, a 711-bed tertiary hospital in Brooklyn, N.Y., with ten ambulatory sites and 49 faculty practices, transitioned from five separate EHR scheduling environments to a single platform and a centralized call center. In this session, Nancy Daurio, CNIO and VP of IT, will discuss how Maimonides gained significant benefits by standardizing scheduling workflows, optimizing resource utilization, and d...
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Posted on October 02, 2017
In today's highly competitive marketplace, it’s critical for health system executives to collaborate more effectively with referring providers, making it easier for patients to access the care they need. Health systems can capture more business and gain competitive advantage by offering convenient, retail-like experiences. SCI shares five best practices for centralizing the patient access experience, a big first step toward improving patient and ...
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Posted on August 23, 2017
Watch this 30-minute webinar recording to learn how Houston Healthcare implemented a centralized patient access function across multiple facilities that not only allows patients to be scheduled quickly at the most convenient location, but also enables the patient access team to meet or exceed key organizational KPIs every month....
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Posted on June 29, 2017
Based upon real-world best practices from leading health systems, there are ten key building blocks you need to create a consumer-centric patient access experience and build a stronger network with your referring providers. Create a branded, virtual front door to your health system that will attract and retain patients and increase revenue. Get the Infographic for a summary or read the Full Checklist for details.
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Posted on June 13, 2017
Based upon the experiences of hundreds of U.S. hospitals and health systems, we’ve compiled this best-practice checklist for the key order management, scheduling, and front-end revenue cycle building blocks needed to effectively implement and maintain a centralized patient access function. Build a branded, virtual front door to your health system to gain competitive advantage and attract more business. Read the Full Checklist for details for...
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Posted on June 08, 2017
This 30-minute session featuring HFMA and NAHAM Fellow, Carmen Voelz, highlights how savvy hospitals and health systems retool the revenue cycle to optimize the front end — where critical communication with patients begins....
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Posted on May 25, 2017
As patients become more accustomed to taking care of so many things online, such as scheduling mammograms, it's more important than ever to provide a convenient patient experience. This infographic highlights the five stages of frustration patients experience today and the five stages of satisfaction they experience when patient access is centralized.
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Posted on May 25, 2017
As healthcare organizations compete for business from referring providers, it's more important than ever to provide a convenient experience for providers and their patients. This infographic highlights the five stages of frustration providers experience today and the five stages of satisfaction they experience when patient access is centralized.
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Posted on May 25, 2017
In the article published in Health Management Technology magazine, SCI Solutions explains that the total cost of missed healthcare appointments in the United States every year is an astronomical $150 billion and how to reduce missed appointments. The article highlights three tips for health systems to address costly missed appointments, including providing a streamlined patient experience for booking appointments, maximizing capacity with gu...
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Posted on March 13, 2017
Health First realizes big benefits, including a 20% reduction in call volumes, from a highly efficient process that integrates orders/referrals, insurance authorizations and scheduling end to end. Highlights:
Patient-centric, one-call-for-all schedulingFast, accurate electronic orders using GE Centricity integrationOptional online self-scheduling for physicians and patients — resulting in 20% lower call volumes...
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Posted on March 03, 2017
The Achievement in Digital Health Silver Award recognizes SCI’s innovations to streamline patient access to hospitals and physician services.
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Posted on August 19, 2016
Baptist Health in Pensacola coordinates care and authorizations with community physicians.
Hear directly from hospital and physician practice leadership
Learn how to gain huge staff time savings
Witness best practices yielding a 51% reduction in authorization-related reschedules...
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Posted on May 31, 2016
In the face of stiff competition, Onslow Memorial Hospital in North Carolina uses SCI Solutions to offer outstanding service to patients and providers, resulting in a 63% increase in radiology procedures and a 40% decrease in no-shows....
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Posted on April 26, 2016
Watch this short video describing the
benefits of SCI’s Insurance Processing and Authorization Services.
...
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Posted on February 02, 2016
SCI’s technology platform will help support streamlined access to hospital and physician services, better manage medical referrals and automate insurance authorizations across all RWJHS flagship hospital campuses.
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Posted on December 17, 2015
Today’s health systems need solutions to improve the patient access experience “end-to-end.”
Read the Article in Hospital Access Management
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Posted on November 24, 2015
Patient Access today must be an all-encompassing function, coordinating across all areas of the health system.
Read the Article in Access Management Journal
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Posted on July 05, 2015
EHRs are not a business strategy: Since their inception, EHRs have been a touchy subject.
Read the article in Healthcare IT News
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Posted on July 05, 2015
Businesses, including health systems, make considerable investments in marketing to attract and retain clients. But what good is this effort if we don't make it easy for clients to do business with us and get premium value for what they purchase?
Read the Article in Becker's Hospital Review
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Posted on July 05, 2015
Onslow Memorial Hospital increases outpatient volume and physician satisfaction with Provider Network Manager and Provider Self-Scheduling.
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Posted on July 01, 2015
A turnkey solution to grow outpatient market share, reduce leakage, and increase “stickiness” with physicians and patients.
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Posted on July 01, 2015
Schedule Maximizer is a SaaS-based solution to boost revenue and streamline each stage of a hospital’s patient and resource-scheduling requirements.
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Posted on July 01, 2015
Optimize the revenue cycle, improve profitability and increase patient and provider satisfaction with “one call” access management.
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Posted on July 01, 2015
Baptist Health Care cuts time to schedule specialty procedures by 61 percent and stops network leakage with Provider Network Manager and Schedule Maximizer.
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