Patient Referrals

McLeod Health Wins Patients and Providers with Convenient Access Experiences

Posted on November 26, 2018

Watch the 30-minute recorded webinar to learn how your organization can centralize and optimize patient access workflows, featuring Kelvin Young, AVP of Patient Access, McLeod Health. You'll learn McLeod's best practices for: Optimized scheduling workflows that increased scheduled procedures by 14% while reducing call volume and duration; efficient provider self-service scheduling for approximately 20% of procedures; and faster response times and...

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RWJBarnabas Health Delivers Positive Patient Experiences with Streamlined Access Across Services and Campuses

Posted on April 09, 2018

Watch the recorded webinar presented by Danielle Pieloch, Corporate Administrative Director for Access Management, RWJBarnabas Health (NJ), to learn how they transitioned from multiple decentralized call centers to a single integrated platform with a centralized call center. As health systems across the country continue to merge and expand – like RWJBarnabas Health – the ability to standardize and centralize the patient scheduling and access func...

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Health First Panel: Streamline Orders and Scheduling Across Your Network

Posted on March 13, 2017

Health First realizes big benefits, including a 20% reduction in call volumes, from a highly efficient process that integrates orders/referrals, insurance authorizations and scheduling end to end. Highlights: Patient-centric, one-call-for-all schedulingFast, accurate electronic orders using GE Centricity integrationOptional online self-scheduling for physicians and patients — resulting in 20% lower call volumes...


Health First Centralized and Optimized Scheduling Across Locations

Posted on November 12, 2015

When Health First assessed their patient access services and identified multiple areas of inefficiency, they decided to make sweeping changes. The goal: consolidate more than 25 scheduling access points into one single, convenient access point for all of their customers – both patients and physicians – across all of their hospitals. The result: “One Call for All” Patient Access Management...

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Data Sheet: SCI Provider Network Manager

Posted on July 01, 2015

Provider Network Manager gives you the competitive advantage you need. It’s your community care business management solution — better connecting your ordering and referring providers, growing outpatient procedure volumes, streamlining operations, and increasing revenues. The results: elevated patient and provider experiences and healthier bottom lines. It's a crucial part of the SCI Patient Access platform that also includes purpose-built&n...

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