McLeod Health Wins Patients and Providers with Convenient Access Experiences

Posted on: November 26, 2018

McLeod Health Wins Patients and Providers with Convenient Access Experiences
Author Maria Meredith Director, Marketing & Communications

Watch the 30-minute recorded webinar to learn how your organization can centralize and optimize patient access workflows, featuring Kelvin Young, AVP of Patient Access, McLeod Health. You'll learn McLeod's best practices for: Optimized scheduling workflows that increased scheduled procedures by 14% while reducing call volume and duration; efficient provider self-service scheduling for approximately 20% of procedures; and faster response times and shorter hold times that make the access experience more convenient for patients.